Jun 20, 2023 · How to Cancel AT&T Internet. At a Glance: To cancel AT&T Internet, you have three options: 1) Call 1-800-288-2020 and request cancellation, specifying “cancel service” and “Internet”; 2) Visit an AT&T retail location, bring the equipment, explain your need to cancel due to moving out of their service area, and set a cancellation date; 3 ... Using non ATT VOIP service on BGW 302-505 gateway. ATT voip service fee has gone up to $48.00 a month with taxes and fees. Other voip companies are like Vonage and Voiply are only charging $14.00 a month with taxes and fees. They will send an adapter to plug into the internet port in the back of your modem. What are the hours of operation for customer service? If you are not an Internet Essentials customer please call 1-855-8-INTERNET (1-855-846-8376) . Hours of operation are from 8 AM to Midnight (EST), seven days a week. Give us a call at 877.677.1904 and we’ll help you. FYI: Property owners and landlords will need to call into the Call Center at 866.299.6824 or click on this link to establish this service for their properties. Smart Home Manager. Once your internet is up and running, you can get all your network connections info right at your fingertips.Just pick up the phone to talk to our support on 800.531.5000. Technical support is open from 5:00 AM to 2:00 AM CT and billing & account support from 7:00 AM to 9:00 PM CT every day.Sep 4, 2023 · Expert Answer. The position of a particle moving along an x axis is given by x = 15.0t2 −6.00t3, where x is in meters and t is in seconds. Determine (a) the position, (b) the velocity, and (c) the acceleration of the particle at t = 6.00 s. (d) What is the maximum positive coordinate reached by the particle and (e) at what time is it reached? Here’s what the customer doesn’t usually get told: When you order that service, AT&T sales/service reps have the ability to set the contract to auto-renew (literally, place you under a new 1 ...Apple. First, confirm you have the latest iOS® software version on both of your devices. To make sure: Go to Settings, then tap General. Tap Software Update. If you see Download and Install, download the latest version. Then, use Apple QuickStart .To cancel service: Be sure that the account owner calls us at 800.288.2020. Have the account number and personal identification number (PIN) on hand. Call during normal operating hours. Cancellation requests received when we are closed will be handled on the next regular business day.Login to manage your AT&T Wireless, DIRECTV, U-verse, Internet or Home Phone services. View or pay your bill, check usage, change plans or packages, manage devices & features, and more. Learn how to troubleshoot issues with your AT&T phone service and how to submit a repair ticket.View AT&T customer service information and phone numbers for existing AT&T U-verse® customers. Call us at 1-866-210-2675 to order new AT&T services. Mar 30, 2019 · And a 2018 survey of 750 customer service leaders (see the Liveops Call Center Industry Report, 2018) classified 23% as having “undisciplined process and reactive approaches,” and another 46% ... Find which AT&T international calling & data plan best fits your travel and vacation plans. Learn more about our cruise packages, international roaming and data rates.Sep 4, 2023 · Expert Answer. The position of a particle moving along an x axis is given by x = 15.0t2 −6.00t3, where x is in meters and t is in seconds. Determine (a) the position, (b) the velocity, and (c) the acceleration of the particle at t = 6.00 s. (d) What is the maximum positive coordinate reached by the particle and (e) at what time is it reached? When you have both superfast fiber internet and an eligible AT&T Wireless SM plan. Plus, order fiber online and get up to $200 in reward cards with promo code EXTRA50. $20/mo. savings with eligible AT&T Wireless plan. Discount starts within two bills. Reward card redemption req'd. $150 w/300 or 500; $200 w/1 GIG+ Eligible ZIP codes only. Transfer a number to AT&T. Find out how to transfer a number to AT&T Wireless or AT&T Prepaid. Also learn how long a transfer takes and how to check transfer status.General Customer Service. AT&T Business Fiber. DSL. Uverse. 800.321.2000: Local Service Trouble Reporting: 800.247.2020: AT&T High Speed Internet-Enterprise (HSIA-E ...Here’s how: Go to your myAT&T account overview. Sign in, if asked. Scroll to My devices. Choose Manage device for the device that needs a new eSIM. Scroll to Options & settings and select Get a new eSIM. (You won’t see this option if you don’t have an eSIM already.) Confirm your selection to Get a new eSIM. Follow the prompts to complete ...Here’s what the customer doesn’t usually get told: When you order that service, AT&T sales/service reps have the ability to set the contract to auto-renew (literally, place you under a new 1 ...If you’re an eligible service member or qualified spouse or dependent, you may have options. Can hold your wireless or home phone number for up to 39 months, so long as you reactivate your service within that time frame. Pay no Early Termination Fees upon cancellation of your wireless service. Heads up: If you’re an employee of the ...Here’s how: Go to your myAT&T account overview. Sign in, if asked. Scroll to My devices. Choose Manage device for the device that needs a new eSIM. Scroll to Options & settings and select Get a new eSIM. (You won’t see this option if you don’t have an eSIM already.) Confirm your selection to Get a new eSIM. Follow the prompts to complete ...Using non ATT VOIP service on BGW 302-505 gateway. ATT voip service fee has gone up to $48.00 a month with taxes and fees. Other voip companies are like Vonage and Voiply are only charging $14.00 a month with taxes and fees. They will send an adapter to plug into the internet port in the back of your modem.Should I cancel my existing service before I transfer my number to Mint Mobile? ... Customer Care. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. Call ...There is a new utility pole installed and the old one needs to come down. HOw do I get AT&T to move the lines from the old pole to the new one?AT&T's customer service team are available every day from 8am until 9pm in your local time. You can call the number below or dial 611 directly from your AT&T cell phone. Call (800) 331-0500. Call (800) 901-9878 (Prepaid)Moving Help is a great way to hire moving labor assistance for your DIY move. It is highly encouraged that you remain on site while your Moving Help Service Providers do the heavy lifting to ensure your move goes as planned for the time booked. Thank you for chatting with us today! U-Haul Investors Club. U-Haul Insider Blog. Aug 3, 2017 · 10:30 AM on Aug 3, 2017 CDT. LISTEN. Six months ago, Kanika Holloway, a mother of three in Ridgeland, Miss., lost her job after AT&T closed the call center where she had worked for more than 15 ... Oct 30, 2019 · Enter your email address and password and click ‘continue’. Via Email App – Configure your mail application using the following steps: For Android, go to the Email app > Email Settings > Add Account > select Yahoo! For iOS, go to Settings > Passwords & Accounts > Add Account > select Yahoo! AT&T® Official Site - AT&T Prepaid help options. Get customer tech support, pay your AT&T Prepaid amount due, change your AT&T Prepaid plan, check your AT&T Prepaid usage, suspend your service, or manage your AT&T Prepaid orders and subscriptions.They are just interested in moving Uverse TV users to DirecTV on a big discount 1st yr, then $30-40 more 2d yr of 2yr contract. They are just blowing users off that don't want DirecTV. Then ATT Customer Care is taking off where Retentions left off b4 the DirecTV blitz. Just upgrading users then discounting that, but not as low as current services.Take your DIRECTV via Satellite service with you in 3 easy steps. Call 1-855-688-5565 (888-DTV-MOVE). Give us your new address and move-in date. Take TVs, receivers, and remotes to your new place but leave the dish behind.Just pick up the phone to talk to our support on 800.531.5000. Technical support is open from 5:00 AM to 2:00 AM CT and billing & account support from 7:00 AM to 9:00 PM CT every day. Tell us where you're moving from. Enter your name, address, and telephone number for the home you're moving from. Please make sure your name and address appear exactly as they do on your phone bill. To arrange your move online, have the following information handy: *Required Fields. *First Name:If you use Wi-Fi Calling to call 911: Your call is routed based on location data from your device and the Wi-Fi® network. Your call will disconnect if you lose the Wi-Fi connection. If we aren’t sure of your location, we’ll send your Enhanced 911 (E911) address to 911 dispatchers. Keep in mind, E911 may not be as reliable as regular 911 ...To cancel service: Be sure that the account owner calls us at 800.288.2020. Have the account number and personal identification number (PIN) on hand. Call during normal operating hours. Cancellation requests received when we are closed will be handled on the next regular business day. There can only be one active account per address unless it is split up such as apartments or duplex etc. If you are just looking to move your service to the new address the way you outlined would be the way to go. However, if you are looking to have the accounts linked and have ownership over both accounts you would want to go about it a ...When you have both superfast fiber internet and an eligible AT&T Wireless SM plan. Plus, order fiber online and get up to $200 in reward cards with promo code EXTRA50. $20/mo. savings with eligible AT&T Wireless plan. Discount starts within two bills. Reward card redemption req'd. $150 w/300 or 500; $200 w/1 GIG+ Eligible ZIP codes only.Enter your email address and password and click ‘continue’. Via Email App – Configure your mail application using the following steps: For Android, go to the Email app > Email Settings > Add Account > select Yahoo! For iOS, go to Settings > Passwords & Accounts > Add Account > select Yahoo!Contact us before cancelling service to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $299.99 – moto g stylus 5G 2nd Gen). Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit & service required. Delete if not allowed. The TL;DR here is don’t think AT&T has your best interest at heart. It takes 10 customers being out of service for them to care. Call them the minute your internet goes out and demand they come look at the outside equipment. FTR I live in Hilldale. Only one other customer was affected but I’m the only one who called. To check the status of your ticket: Go to AT&T Online Repair. Enter the Telephone Number associated with your problem. Select the product associated with your trouble ticket from the drop down menu. Select Continue. Choose the Check Status option from the next page.Check your home address to find out which landline - home phone services are offered in your area. Then, if you want to: Order new traditional landline - home phone service. Order long distance calling plans. Add a second line to your account. Give us a call at 800.288.2020.Switch to the nation’s most reliable 5G network. Join AT&T today and get 5G included at no extra charge with all unlimited plans. AT&T may temporarily slow data speeds if the network is busy. Based on nationwide GWS drive test data. GWS conducts paid drive tests for AT&T and uses the data in its analysis. Req’s compatible plan & device.Jun 29, 2023 · Learn about AT&T internet equipment. FYI: To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill. Bro, I feel you. I work at store retail. I have to deal with customer service and in home reps "promises" on "promotions" or what their bill will be. Customer seem to think that customer service 1-800 number is corporate yet somehow us, corporate store not. They want us to honor their ridiculous "promotions" or credits.When you have both superfast fiber internet and an eligible AT&T Wireless SM plan. Plus, order fiber online and get up to $200 in reward cards with promo code EXTRA50. $20/mo. savings with eligible AT&T Wireless plan. Discount starts within two bills. Reward card redemption req'd. $150 w/300 or 500; $200 w/1 GIG+ Eligible ZIP codes only. If you: Start your number transfer in an AT&T store: one to three business hours. Order your new phone or SIM card online or over the phone,: up to three to five business days. Your old phone will still work until you activate your new AT&T Prepaid phone or SIM card. Transfer a non-wireless number: minimum of five to seven business days.Contact us before cancelling service to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $299.99 – moto g stylus 5G 2nd Gen). Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit & service required. Activation, setup, transfer & unlock. Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Apps, features & voicemail. Get the most out of your device. Explore voicemail, messaging, and apps to help you and yours stay safe and connected. International. Need your AT&T bill explained? Learn how to understand recent changes to your bill amount. Get help with paying bills, online payments, and AutoPay.May 5, 2023 · If you use Wi-Fi Calling to call 911: Your call is routed based on location data from your device and the Wi-Fi® network. Your call will disconnect if you lose the Wi-Fi connection. If we aren’t sure of your location, we’ll send your Enhanced 911 (E911) address to 911 dispatchers. Keep in mind, E911 may not be as reliable as regular 911 ... To check the status of your ticket: Go to AT&T Online Repair. Enter the Telephone Number associated with your problem. Select the product associated with your trouble ticket from the drop down menu. Select Continue. Choose the Check Status option from the next page.Mar 22, 2022 · There can only be one active account per address unless it is split up such as apartments or duplex etc. If you are just looking to move your service to the new address the way you outlined would be the way to go. However, if you are looking to have the accounts linked and have ownership over both accounts you would want to go about it a ... Take your DIRECTV via Satellite service with you in 3 easy steps. Call 1-855-688-5565 (888-DTV-MOVE). Give us your new address and move-in date. Take TVs, receivers, and remotes to your new place but leave the dish behind.Sep 4, 2023 · Expert Answer. The position of a particle moving along an x axis is given by x = 15.0t2 −6.00t3, where x is in meters and t is in seconds. Determine (a) the position, (b) the velocity, and (c) the acceleration of the particle at t = 6.00 s. (d) What is the maximum positive coordinate reached by the particle and (e) at what time is it reached? Call 800.288.2020. Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Remember: This number is just for unburied ground cables. Some utility companies mark or paint their lines. If you see a marked line with an exposed cable or wire, and it doesn’t say AT&T, be sure to report it directly to that ...Check usage online. Keep track of your wireless usage with the myAT&T app. 1 Text the word myATT to 556699 from any device for a link to download the app. Use Wi-Fi. Enjoy Wi-Fi ® when available. It doesn’t count toward your data allowance. Turn off data roaming. Do this if you want to place calls and receive texts but not use cellular data.Aug 23, 2023 · If you: Start your number transfer in an AT&T store: one to three business hours. Order your new phone or SIM card online or over the phone,: up to three to five business days. Your old phone will still work until you activate your new AT&T Prepaid phone or SIM card. Transfer a non-wireless number: minimum of five to seven business days. Moving Help is a great way to hire moving labor assistance for your DIY move. It is highly encouraged that you remain on site while your Moving Help Service Providers do the heavy lifting to ensure your move goes as planned for the time booked. Thank you for chatting with us today! U-Haul Investors Club. U-Haul Insider Blog.The short answer is yes. AT&T offers a variety of unlimited data plans with fast speeds, great coverage, and high data caps. Plus, AT&T is currently rolling out a robust 5G network. The biggest downsides are high prices and throttled streaming quality.How to contact DIRECTV customer service. 1-800-531-5000. The DIRECTV customer service phone number is 1-800-531-5100. You can also contact DIRECTV via live chat for help with your satellite TV service. Customer service can help you move your service to a new home, add or subtract channels and packages, cancel your service, or suspend your ...Mar 22, 2022 · There can only be one active account per address unless it is split up such as apartments or duplex etc. If you are just looking to move your service to the new address the way you outlined would be the way to go. However, if you are looking to have the accounts linked and have ownership over both accounts you would want to go about it a ... Want to call us? Wireless support: 800.331.0500 or 611 from a mobile device Available 24/7 Available 24/7 Support video library Go to business support Move or transfer your AT&T Internet service. If you’re an AT&T Internet customer and you would like to transfer your home internet service to a new address, you should call 800.288.2020. They are just interested in moving Uverse TV users to DirecTV on a big discount 1st yr, then $30-40 more 2d yr of 2yr contract. They are just blowing users off that don't want DirecTV. Then ATT Customer Care is taking off where Retentions left off b4 the DirecTV blitz. Just upgrading users then discounting that, but not as low as current services.Login to manage your AT&T Wireless, DIRECTV, U-verse, Internet or Home Phone services. View or pay your bill, check usage, change plans or packages, manage devices & features, and more.Give us a call at 877.677.1904 and we’ll help you. FYI: Property owners and landlords will need to call into the Call Center at 866.299.6824 or click on this link to establish this service for their properties. Smart Home Manager. Once your internet is up and running, you can get all your network connections info right at your fingertips.DIRECTV bill pay options. Pay your DIRECTV bill by phone: Call the DIRECTV billing number, (800) 531-5000 any day between 8 a.m. and midnight ET. Pay your DIRECTV bill online: Visit directv.com and click Sign in, then select View Your Statement from the quick links section. Follow the instructions to complete your DIRECTV bill payment.Hello @bobgordon! Thank you very much for contacting AT&T. To port your number to a different carrier, you will need a Security Passcode to share with the other carrier in order to start the process. Normally, this passcode is a 4 digit-number you can look up on your online account by changing it or reseting it in case you don't remember it.Contact us before cancelling service to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $299.99 – moto g stylus 5G 2nd Gen). Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit & service required. Using non ATT VOIP service on BGW 302-505 gateway. ATT voip service fee has gone up to $48.00 a month with taxes and fees. Other voip companies are like Vonage and Voiply are only charging $14.00 a month with taxes and fees. They will send an adapter to plug into the internet port in the back of your modem. Get $100 back per line. If you have an active watch or tablet line with another carrier, switch it to a qualifying plan on T-Mobile and get $100 off per line via virtual prepaid Mastercard you can use anywhere. Call 1-800-T-MOBILE. After rebate with virtual prepaid card. $100 port in credit per line. Max 2 devices. Card typically takes 6-8 weeks.Just pick up the phone to talk to our support on 800.531.5000. Technical support is open from 5:00 AM to 2:00 AM CT and billing & account support from 7:00 AM to 9:00 PM CT every day.Move my AT&T Business services. Give us a call two weeks before moving and we’ll have your services set up and ready at your new address. Call 800.321.2000.General Customer Service. AT&T Business Fiber. DSL. Uverse. 800.321.2000: Local Service Trouble Reporting: 800.247.2020: AT&T High Speed Internet-Enterprise (HSIA-E ...Find which AT&T international calling & data plan best fits your travel and vacation plans. Learn more about our cruise packages, international roaming and data rates. Aug 23, 2023 · If you: Start your number transfer in an AT&T store: one to three business hours. Order your new phone or SIM card online or over the phone,: up to three to five business days. Your old phone will still work until you activate your new AT&T Prepaid phone or SIM card. Transfer a non-wireless number: minimum of five to seven business days. Experience the world of next-generation speeds with AT&T's 5G network. Learn what is 5G, find 5G coverage in your area, browse 5G phone plans and shop for 5G phones.May 5, 2023 · If you use Wi-Fi Calling to call 911: Your call is routed based on location data from your device and the Wi-Fi® network. Your call will disconnect if you lose the Wi-Fi connection. If we aren’t sure of your location, we’ll send your Enhanced 911 (E911) address to 911 dispatchers. Keep in mind, E911 may not be as reliable as regular 911 ... Call Asurion Customer Care at 888.562.8662. AT&T will provide support for a smooth transition of support functions to Liberty. While your services are moving from AT&T to Liberty, you may continue to receive messages that reference AT&T. Please note these messages are real, sent by AT&T on behalf of Liberty, and will relate to the services that ...AT&T® Official Site - AT&T Prepaid help options. Get customer tech support, pay your AT&T Prepaid amount due, change your AT&T Prepaid plan, check your AT&T Prepaid usage, suspend your service, or manage your AT&T Prepaid orders and subscriptions.Mar 22, 2022 · There can only be one active account per address unless it is split up such as apartments or duplex etc. If you are just looking to move your service to the new address the way you outlined would be the way to go. However, if you are looking to have the accounts linked and have ownership over both accounts you would want to go about it a ... Allied Van Lines: Best for value. Atlas Van Lines: Best for local Moves. United Van Lines: Best for full-service moves. North American Van Lines: Best for shipment tracking. JK Moving. Mayflower ...Get the myAT&T app. Text and data rates may apply for download and use. Go to your myAT&T account overview. If you have more than one account, choose the one you want to change. Select Change or manage my plan. Follow the prompts to finish up. Heads up: Plans are subject to availability in your area.Mar 9, 2023 · Transfer your AT&T home or business service without missing a beat. Nov 30, 2022 · Bad deal for you. Google Voice works in most other countries, you can continue to receive calls and texts on your number anywhere that Google Voice is accepted. You have to Port your number while you were still in the United States and while your number is still active. Google Voice charges a one-time $20 fee, continued uses free. Learn how to program your U-verse TV remote, get channel guides, and fix common problems. Find out how to contact us. AT&T has you covered with U-verse TV support, troubleshooting, how-to articles, & videos.
Just pick up the phone to talk to our support on 800.531.5000. Technical support is open from 5:00 AM to 2:00 AM CT and billing & account support from 7:00 AM to 9:00 PM CT every day.. 717 383 9235
You must transfer all internet, TV, or digital phone services at your address. This includes DIRECTV. The receiving account owner of TV, internet, or digital phone services must keep the services at the same service address. If you only have AT&T landline home phone service, learn how to transfer responsibility for traditional home phone.AT&T Wireless customer service is dedicated to providing the best support and assistance to our customers. Our knowledgeable and friendly representatives are available to answer new service questions and resolve issues. AT&T wireless customer service number: 833-971-3704AT&T's customer service team are available every day from 8am until 9pm in your local time. You can call the number below or dial 611 directly from your AT&T cell phone. Call (800) 331-0500. Call (800) 901-9878 (Prepaid) Jun 30, 2023 · Cancel the account. Call us at 800.331.0500. Transfer the wireless numbers to another provider. If you don’t know the wireless account passcode, call us at 800.331.0500. We may still be able to help. You may need to visit an AT&T retail store and provide more info to verify the account. Here’s how to cancel AT&T via phone. • Gather your account number and PIN. • Call AT&T at (800) 288-2020 during normal business hours. • Follow the prompts to submit your cancelation request. If you call outside of standard operating hours, your request will be processed on the following business day.Check usage online. Keep track of your wireless usage with the myAT&T app. 1 Text the word myATT to 556699 from any device for a link to download the app. Use Wi-Fi. Enjoy Wi-Fi ® when available. It doesn’t count toward your data allowance. Turn off data roaming. Do this if you want to place calls and receive texts but not use cellular data.Transfer Your Services. To transfer your Spectrum service to a new address, simply call us during regular business hours (Weekdays, 8AM - 10PM ET). 888.692.8635. Schedule your move via our online Xfinity moving page. Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it. Move or transfer your AT&T Internet service. If you’re an AT&T Internet customer and you would like to transfer your home internet service to a new address, you should call 800.288.2020. Get $100 back per line. If you have an active watch or tablet line with another carrier, switch it to a qualifying plan on T-Mobile and get $100 off per line via virtual prepaid Mastercard you can use anywhere. Call 1-800-T-MOBILE. After rebate with virtual prepaid card. $100 port in credit per line. Max 2 devices. Card typically takes 6-8 weeks.Tell us where you're moving from. Enter your name, address, and telephone number for the home you're moving from. Please make sure your name and address appear exactly as they do on your phone bill. To arrange your move online, have the following information handy: *Required Fields. *First Name: MI: Move service Transfer your AT&T service without missing a beat. Call 855-574-9527 Upgrade/Change service Want to change or upgrade your current service? Call 855-574-9527 Customer Support Visit our contact center to get personalized support. Get customer support For existing AT&T customers: Call 844-221-7261 InternetAnd a 2018 survey of 750 customer service leaders (see the Liveops Call Center Industry Report, 2018) classified 23% as having “undisciplined process and reactive approaches,” and another 46% ...Dec 7, 2022 · You must transfer all internet, TV, or digital phone services at your address. This includes DIRECTV. The receiving account owner of TV, internet, or digital phone services must keep the services at the same service address. If you only have AT&T landline home phone service, learn how to transfer responsibility for traditional home phone. View AT&T customer service information and phone numbers for existing AT&T U-verse® customers. Call us at 1-866-210-2675 to order new AT&T services. Call 1-833-564-12966 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan Learn More ... Customer Care. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. Call (800) 683 ... Sep 4, 2023 · Expert Answer. The position of a particle moving along an x axis is given by x = 15.0t2 −6.00t3, where x is in meters and t is in seconds. Determine (a) the position, (b) the velocity, and (c) the acceleration of the particle at t = 6.00 s. (d) What is the maximum positive coordinate reached by the particle and (e) at what time is it reached? 10:30 AM on Aug 3, 2017 CDT. LISTEN. Six months ago, Kanika Holloway, a mother of three in Ridgeland, Miss., lost her job after AT&T closed the call center where she had worked for more than 15 ...What are the hours of operation for customer service? If you are not an Internet Essentials customer please call 1-855-8-INTERNET (1-855-846-8376) . Hours of operation are from 8 AM to Midnight (EST), seven days a week. .